We’re here to help you choose and care.

Processing is the time we need to prepare your order: usually 1–3 business days, not counting weekends and holidays. Delivery is the carrier’s transit time after it ships, which depends on your shipping method and location. You’ll see delivery estimates at checkout and get a tracking email when your order ships. No shipping update within 5 business days? Contact us with your order number.

Yes. Standard shipping is free on U.S. orders of $75 or more, after discounts and before taxes. International and upgraded shipping aren’t included.

Yes. Along with the U.S., we ship to Canada, Jamaica and the United Kingdom. For any other country, email us and we’ll help arrange your order. Shipping charges and delivery times vary by destination, and customs can add time. Unless checkout says otherwise, import duties, taxes and customs fees are the customer’s responsibility.

Yes. Choose Subscribe & Save on a product page to save 15%. We deliver your order every 6 weeks, so you never run out.

“It’s A Miracle” is everyday hydration and moisture care for natural hair and protective styles. Crown of Glory by AGoddess is a fuller conditioning routine. Calling All Curls is for wavy, curly and coily hair. Still not sure? Ask us for a recommendation.

Local pickup at A Locs Journey Hair Salon is available when it’s offered at checkout. Choose pickup when you place your order, then wait for your ready-for-pickup notification, which includes the pickup instructions.